Problem statement:

‘We need to be clear on the action the user’s about to take, using the right title and description and the right CTA copy. This problem usually happens when the action can have distinct meanings ex:
Title: Cancel Limit order
Subtitle: Are you sure you want to cancel your limit order?
CTA: Cancel
CTA2: No
What does the CTA cancel mean in this case? Confirm or actually cancel the action?
After reading carefully the user will understand but sometimes the first thought is not correct and might lead him to take the wrong action’

What I did in response: I made extensive research on best practices and industry standards surrounding ‘confirmation dialogues’ and prepared a write-up detailing the said practices along with several examples of confirmation dialogues done right. In that regard, I illustrated multiple examples adapted to the company’s current format of confirmation dialogues and suggested ways on improving them.